Monday August 25, 2003

A SMALL THING BUT STILL WORTH NOTING. In a post about cellphone disruptions during the recent blackout, Professor Reynolds comments, "A reader emails that Verizon wireless was up throughout the blackout, unlike other companies. Bravo!"

Someone tell the Professor that Verizon badly botched the NYPD's emergency cell communications that day. The union with which Verizon has been tussling for months suggests that the telecom's personnel cutbacks might have had something to do with it.

Wouldn't surprise me -- Verizon is the worst public utility company with whom I've ever had the misfortune to do business: sloppy, expensive, and rude. But I'll say this for them: they're very good at guerilla marketing, as witnessed by the abovementioned, probably planted message.